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Thread: Amex travel booking site: bonus points, fees, and limitations [Consolidated]
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Old May 16, 2017 | 8:24 am
  #288  
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Originally Posted by jfidler
I was logged in when I booked on AmexTravel, but the trip didn't show in My Trips after booking. I spoke to Amex and they opened a trouble ticket to see why it's not showing up.
I had similar issues under My Trips, including canceled trips showing up under My Trips. It is a hassle. I've had similar issues when booking directly with hotels as well.
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