FlyerTalk Forums - View Single Post - Self-service bag drop coming to MSP
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Old May 15, 2017 | 8:26 pm
  #12  
EarlVolFan
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Stockholm

I experienced self baggage check in ARN last week taking a SAS flight to CPH. It was an easy process, other than getting the hang of attaching the tag properly to the bag and remembering to take my claim check. It certainly was quicker than waiting in a line of people who had more to do than check their bags.

Also, interestingly, no one checked my ID at any point in the process. I boarded the flight without proving my identity at anytime between arriving at the airport and boarding the plane. I simply used the boarding pass that I printed at my hotel to check my bag and enter security.

Originally Posted by 3Cforme
Sorry, buddy, but I'm calling you out for Stockholm Syndrome.

Delta could staff baggage check lines adequately and chooses not to. Their solution is to have us do more work ourselves. There may be a place for that - getting your own drink at McDonald's - but there's just so much they can demand while claiming to be in a service business.

In the U.S., this feature debuted with Alaska Airlines five years ago.

https://splash.alaskasworld.com/News...522_053107.asp
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