Question about lost luggage
I have a question about lost luggage, and I haven't been able to find an answer anywhere else, not even from SAS themselves.
Our suitcase went missing during a journey from LHR to OSL. We're due to fly back in a few days. SAS say they'll reimburse reasonable necessary expenses while our bag is AWOL, but I was wondering, does that include a new suitcase? We don't have any other bags with us, so a cheap replacement suitase certainly feels like a necessity right now.
Thanks in advance, if anyone knows the answer!