Originally Posted by
cfischer
2 room LNF usually get spit when they process the claim, that's normal.
Write back to them and send them a direct link as well. Sounds to me like they just made an error which happens not too infrequently
Thanks for the info that splitting the reservation seems normal.
I had already written back and requested more information and they (someone else from the first person) explained to me that they couldn't reach the payment screen using different browsers.
The only hurdle I could find was that you would have to not only write in the name of the travellers (4 in total) but also their gender before you could proceed to the mask where you enter the credit card information.
I've written back and am waiting for their reply.
Do they also accept if I make the reservation myself and send them the confirmation mail?
Thanks in advance
HTB.