FlyerTalk Forums - View Single Post - frequent traveler charge on folio?
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Old May 9, 2017, 6:34 am
  #13  
MSPeconomist
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Originally Posted by NDDomer86
It is possible that the reservation was not set up correctly in the PMS and this was the amount that was in fact supposed to be billed to SPG for the points portion of your stay...
The charge seems too low for this. Even if the hotel is empty, SPG in principle should pay enough for the award stay to cover marginal costs such as housekeeping services and heat/AC/electric/water.
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