Booted after given Standby seat
So, here's what happened to me last Friday. My flight from LGA to STL (originally scheduled for 5:50 departure) was delayed significantly due to weather.
I asked to go standby on an earlier non-stop. During boarding of that flight, the gate agent announced my name (along with one other) and gave us boarding passes for the flight.
I then boarded, stowed luggage, fastened seatbelt and was thankful that i'd get home at a decent hour.
THEN, after the flight was ready to depart....they announce my name on the plane and ask me to leave.
I received no logical explanation from anyone about why I was allowed to board and then had my seat taken away. I can only assume it was someone's incompetence that led to the situation.
I certainly feel that SW should provide reasonable compensation for this. There is no way I should have been allowed to board if the seat wasn't available.
I complained to them on twitter and they responded with a $100 voucher. Is that reasonable?? Doesn't seem like it to me.
Southwest needs to learn how to better handle their standby lists.