Originally Posted by
spin88
This is what is going to kill them. Highly competitive market.
(1) People will not check and then will feel ripped off, especially when everything is the same price.
(2) they notice the prompts and think United is running a bate and switch, book another airline, and then think that United not only beats its customers, but tries to cheat them too.
This only ends badly. United keeps giving on-goals to its competitors.
1) You can't NOT check. Anyone buying a basic economy fare has to be incredibly dense to get completely through the booking process without knowing what they are doing.
2) The bait-and-switch obviously seems to be working for DL, the first mover in this, so it will help UA too.
Therefore this will end well for UA. Bad for customers, but sadly there's not much we can do about it.
Originally Posted by
haddon90
BE is on SNA-SFO...with AS pretty much matching them, guess who i am sending my business to?
BE is such a dumb concept. i will avoid UA at all costs because of BE.
For now you can send your low yield business to AS....until they implement BE too. You're running out of airlines to run too unfortunately.