Originally Posted by
msg310
Hello, my laptop was stolen and it happened to fall within the purchase protection time frame on my CSR but it has been two months now since I submitted my claim and its still pending. I've called numerous times but they keep saying to give it time. I feel like 2 months has been enough time. Am I rushing them?
Hello and welcome to FT! Now that I've moved your post into the eclaimsline thread you can see how other frustrated members are handling the 'slowness' issue. I think you've been too patient. Good luck.