Originally Posted by
Often1
A whole lot of speculation in this thread. If any of those posting the "facts" above saw what happened or spoke with someone reliable about it, great. Otherwise, it's just more fake news here on FT.
1. As a general matter, if there is space available, lap kids are fine in a spare seat so long as properly secured. Even more the case on domestic flights where there is no charge for the lap kid. This likely only came to anyone's attention because someone showed up with a BP for the lap kid's seat and that only occurs when the older kit has been offloaded because he no showed.
2. If the family did use the older son's BP for the lap kid, the GA has no real way of verifying because there is no ID check on infants (or anyone <16). Perhaps the GA should have double-checked that the BP was for an infant, but that holds up the boarding process. This of course ultimately throws of weight & balance calculations and that gets the Captain and dispatcher involved as the entire process gets reset. I have no idea what else was assigned in that TPAC region at the time, but if the aircraft misses its slot (it's all by radio and assigned time slot because there's no radar over the Pacific), it holds until the next slot opens.
3. As to whether DL ought to simply reassign tickets on the fly, that's not something GA's can do. There's a ton of sad stories out there. Where would you draw the line?
- Bought your girlfriend a ticket and she died, so now you want to transfer the cheap ticket to someone else rather than buy a new expensive one?
- Friend got sick at the last minute and can't travel?
So, really need lots and lots of facts here.
People still talk about Stella Liebeck and the $3 Million she collected off a well-known fast food chain for the disintegrating cup of coffee.
these are the facts:
ticket was for older son.
older son took an earlier flight
they had a lap child with them
they tried to use the older sons seat for their lap child
they were taken off the plane
those are the facts. now we can speculate about the circumstances and what not. this is a forum after all for flying matters
now to answer your question about where to draw the line. i think the airlines need to give the GA some discretion to use common sense. No, you cannot bring a random person instead of the person who was going to use the seat. but they should be able to replace the older childs name with the lap child. both have been cleared for the flight. if somebody's wife/gf died, thats a different story. the airlines should ask for a death certificate and simply refund the fare.