2 $500 gift cards. Yes i am aware it is their card and their rules, just a bit frustrating and quite surprising to have issues as soon as i get the card.
So i stopped in the bank and called them, they asked to speak to the banker and verify me. Apparently, their system was the issue they approved me for a card without verifying information or something i did not get the full details, and no apologies were made. If i wasnt getting 50k bonus points i wouldnt even use this card anymore. To make matters worse even though the charge was denied and i did not get the product, they approved it so i have to dispute the transactions.