FlyerTalk Forums - View Single Post - Hello - We're offloading you as you are not here!
Old May 2, 2017, 11:21 am
  #13  
nov11
 
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,664
I've heard from friends that MH on occasions didn't manage to relay schedule changes to passengers. IME, they usually send an e-mail and a text to notify you of schedule change.

Having that said, it is amazing that MH called you and asked if you are going to make your flight. I find that MH agents (usually in KUL and around Malaysia) are very flexible if you missed your flights, are late etc. It's just tough luck when you are in a station not manned by MH staff as they usually go by the book.
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