Originally Posted by scented

Park Hyatt Vienna

Despite the problems I cannot say I wouldn’t return. I will, eventually, as the building is just so stunning and the team has a lot of potential. Considering how I felt after two sleepless nights, this is quite an endorsement I suppose? I just hope they are able to sort out the problems. If one is to stay there, I would make sure to contact management beforehand, request a room that is not anywhere near the ballroom, have breakfast in-room and avoid the spa, except for a swim in the gorgeous pool there. Then it is tolerable. And maybe things will have improved by then, as they do have some very nice team members, such as their guest relations manager Mr Walli who came to smooth things over after another complaint at The Lounge. One of the few who do care!