Kagehitokiri

ouch. wonder if particular side of hotel can be best for quiet

indeed. recall rosewood owning some upcoming in europe

seem to recall (older) FS vienna project, dont recall status

MacMyDay

I wrote a note down for PH Vienna, which I'll one day use to write a full review of it, but it read thus: my first ever non-hand written welcome note - is this a symbol of all they are? Having a welcome note that was printed on a computer is not very welcoming, even if the GM apparently signed it.

bhrubin

I will be staying at the Imperial in Oct with my mother...and probably touring/having drinks or a snack at any of the Bristol, PH, and RC while there if time allows. (I always love checking out the other luxury options in town when possible.)

My impression based on lots of research is that the Imperial is the toast of the town in terms of service...and that is most critical to me. The PH is the very modern equivalent but just lacks service quality in a bad way, as amply demonstrated already. The Bristol is supposed to be older world like the Imperial but without quite the sense of formality or quite the same attention to detail. The RC is supposedly a very nice business hotel but not remotely to the luxury standard of the others.

As with all brands, there are better and worse examples. We had a tremendous stay at the PH Istanbul just a few years ago. Absolutely an amazing luxury hotel. We are having a very nice stay now at the PH Sydney--though not without a few service bumps. That being said, the PH Sydney also is absolutely of a high luxury standard. And I'd say the same for the PH Buenos Aires.

The PH Milan is lauded here on FT quite often, yet I found it extremely dated and lacking in atmosphere despite a wonderful location. The PH Vienna is lauded for its design and beauty, yet is extremely lacking for its service. Say what you want, but I can also cite many examples to say the same things about various FS, StR, MO, and even Aman properties.

scented

Further reports from PH Vienna seem to indicate that my in-room check-in was the exception, while other guests had to find their room themselves. Which is unheard of in the category of luxury hotels this property wants to position itself! Should anyone opt to book the hotel, I would strongly recommend an email to management beforehand.

jp-mco

We didn't arrange it beforehand but had in-room check-in. This was likely because we had an airport transfer in one of the hotel cars. The airport transfer where they forgot the child seat for our daughter...

scented

Interesting, thanks for letting me know.

TOMFORD

Can anyone comment on the restaurant at the PH Vienna?

scented

What do you want to know? The Bank went from a more fine dining concept to its current incarnation, with a bar next to main dining room. It works well. While breakfast should be avoided for service reasons, I found both lunch and dinner rather pleasant. My favorite spots are one of the beautiful 'alcoves' -- so intimate. Service can vary from spotty to acceptable, waiting times can be long. I would go back to The Bank.

uggboy

Interesting news, it's good to know...

Rosewood Vienna to open in 2021


Please see:

http://www.cpp-luxury.com/rosewood-v...-open-in-2021/

Cheers & Safe Travels. ^

RichardInSF

There's a newer thread that should probably be used going forward. It is

http://www.flyertalk.com/forum/showt...ferrerid=14479

So I am going to close this one. If there are major objections, let the mods know.

RichardInSF, moderator, luxury hotels