Originally Posted by
Kacee
"Star Alliance" doesn't handle ops or passenger services. Those are handled exclusively by the carriers. Even the *A lounges are operated by the various carriers under contract from *A. For instance the TBIT lounge is operated by NZ.
I know...I was just hoping for a counter shared by few airlines, like at LHR Queens Terminal, where you can go to the transfer desk and they will help you regardless of whether you are on LH/LX/OS. They once did a fantastic job of rebooking me onto BA when my LX flight was canceled...
Anyway, thanks for all the info and suggestions,
we will see what happens at LAX...