FlyerTalk Forums - View Single Post - Baby Stroller Incident on AA591 SFO>DFW April 21st
Old Apr 25, 2017, 9:13 pm
  #601  
BF263533
 
Join Date: Dec 2004
Posts: 2,866
Originally Posted by MSPeconomist
NO, telling the other FA that you want to make a complaint is likely to get you thrown off the flight. In fact, you can be kicked off by crew even if they think/believe/fear that you might file a complaint or if they remember you from some earlier flight where a complaint was made.

FAs tend to protect their own. They will not tell you their colleagues' (first) names when you ask, no matter how justified. GAs behave the same way even when they obviously think that their colleague is seriously wrong.
You may even get thrown out of the airport if you tell lost baggage you are going to file a complaint.

The ability to complain to customer service should be the encouraged route. You don't want arguing on the plane.

You have issues of free speech, retaliation for exercise of rights & whistle-blowing.
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