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Thread: Hard product vs. soft product
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Old Apr 24, 2017, 10:42 pm
  #42  
obscure2k
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
 
Join Date: Oct 2001
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Originally Posted by RichardInSF
I must have stayed at a different Carlyle in NYC than the one all you fans stayed at. This is the one on the UES with the elevator operators still, right? My suite sucked and the service was mediocre.
Same Carlyle. Different experiences. I do like the elevator operator and the evening papers in the elevators. It is of a different era.
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