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Old Apr 24, 2017, 3:07 pm
  #3  
skywardhunter
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
You purchased a ticket from A to B with a TRANSIT in DXB. Show me where EK promised at time of purchase to allow you to retrieve and re-check bags in DXB during a TRANSIT?

The fact they let you do so as a discretionary measure on the outbound does not place an obligation on them to do so on the inbound and information act it is pax such as yourself that lead to airlines discouraging discretionary favours by Frontline staff.
staff.

I'm sure the Sheikhs is losing much sleep over the 3500AED.
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