FlyerTalk Forums - View Single Post - Hard product vs. soft product
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Old Apr 24, 2017, 2:43 am
  #37  
Nizar
 
Join Date: Apr 2013
Location: MEL
Programs: QFF, AA, LM, EY
Posts: 766
Originally Posted by Pierre&Cédric
If the hard product is not there I will not stay and never experience the soft product.
If the hard product is great I will try but if the soft is disappointing I'll never be back.
+1. Could not have said it better myself.
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