Originally Posted by
Boggie Dog
The traveler who owned the dog has disabilities that the service dog help with. Not easy to replace the pooch and expensive to get another trained animal. The TSA screener who caused this should be held personally financially accountable for all cost associated wih losing the dog and replacement and training expenses.
Why should the screener be responsible? What about the personal responsibility of the traveler; who could have easily requested a Supervisor?
You are assuming that screener was acting 100% on his own. Do you know of the breast milk case when the TSA manager refused to follow TSA procedures - procedures he did not know, and the screeners just followed the managers lead.
The screeners instructions to the passenger were either institutionally condoned by orlando tsa management; or he was completly rogue. I still say what he did was the orlando tsa management practice; the screener just had the misfortune of being the fall guy.