Originally Posted by
ph-ndr
It doesn't stop me from using their words against them as needed. You market your wares to me, and make bold claims, then I measure your claims to my expectations. As a global business I expect them to not behave as a local company. Do I hold the IT department I run for a hospital so far out in the bush in Tanzania that we barely see tourists to the same standard? No.
On the other hand, it is only fair dues to say that their cabin product is very good. The problems are almost exclusively related to the folks running the shop and how it is run on the ground.
-A
That's true--if they talk the talk, they should walk the walk. But as you know that is sometimes an arduous task. It's so bad, that most people from the west walk away with their losses.
I too have found the cabin product to be good and the ground staff and communications areas to be the areas lacking.