Originally Posted by
SamirD
So then you know the '5 star rating' is also something that one needs to accommodate based on the region.
It doesn't stop me from using their words against them as needed. You market your wares to me, and make bold claims, then I measure your claims to my expectations. As a global business I expect them to not behave as a local company. Do I hold the IT department I run for a hospital so far out in the bush in Tanzania that we barely see tourists to the same standard? No.
On the other hand, it is only fair dues to say that their cabin product is very good. The problems are almost exclusively related to the folks running the shop and how it is run on the ground.
-A