Originally Posted by
SamirD
In my experience, it's generally like this once you get away from first-world levels of business and customer service. What is 'just passing' to us is usually what is considered 'great service' in those parts of the world. (You should hear about the food disaster at my wedding reception in Bangalore India--really great when your guests miss your wedding because of food illnesses from the hotel's food.)
I work in both rural East Africa and some cities there, as well as parts of Asia, I am very familiar with what to expect in various locales, and know that can all lead to both fun and consternation.
On the other hand, as for QR, the moment their marketing people start calling it a three star airline I will adjust my expectations to that level. Right now I've following their lead on this being a five star operation.
-A