Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,211
Very misleading thread title.
Gold never comes with guaranteed lounge access and any room upgrade is discretionary.
The fact that a specific hotel might now be less generous with upgrades (or some front desk staffer just made up an excuse) doesn't require its own thread...