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Old Apr 11, 17, 10:23 am
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,168
Did you report this purser to AA? I wouldn't go into the exact details, but I would emphasize that I was asking a question about the function of your seat and that the purser never answered the question, rudely interrupted when you asked another crew member, etc. His supervisor will follow up with the complaint and it will go in his personnel file.
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