Originally Posted by
Etwasetwas
Thank you! Did you call the 1-800 nummer for avis or just the local branch where you picked up? How did you ask for the retro? (not sure what retroftp is?). I remember when I went to pick up the car the guy looked quite baffled and said he saw only 500 miles on the screen. I assumed M&M would add the additional so I said nothing, unfortunately. Did you basically keep calling the Avis customer service line in your country of residence to pester them re the promo? The problem my side is the links have been removed so I have no "evidence" per se of the offer!
I am based on Switzerland, but I think there is only a Avis customer service number in Germany (with some of the worst agents that I have ever talked to in a call center). I make me retroclaim request on this site (for rentals in the US or Europe):
http://www.miles-and-more.avis.de/av...len_nachtragen
not sure if it exists in English.