FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences 2017
Old Apr 4, 2017, 6:46 am
  #103  
Unterwegs
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Shenzhen

IC Shenzhen


Were you (or for multi-stayers are you generally) happy with the hotel/stay?
In general yes

Which room did you book and which upgrade did you receive?
Booked cheapest and received club room on top floor. Before i always got suite+club. Not any more. When asking they told me that they changed policy in April and RAs get only a two level upgrade.
From cheapest it is a club room.
If you want to have club+suite you need to book their 'pool view club room'. They have inflated their categories - the pool view is not worth any extra money.

How are the rooms?
Actually nice and spacious. Not as big as the suites but bigger than many junior suites with a huge bathroom with an outside window, large bathtub, separate shower.

How is the exec. lounge?
Food offerings for breakfast and happy hour is below average. They went overboard and serve something like champagne - the label even says 'superior sparking wine'. Service tries hard, but lacks training. They also put out tiny portions. In the evenings they refilled quickly, but not for breakfast - at one point around half of the dishes where out and nobody in sight to refill.

Did you receive a welcome gift?
One ugly coaster
Some fruits, water, 2 cookies, 2 pieces of chocolate

How was the minibar?
Below average, some soft drinks, water, 4 miniature bottles of alcohol and two beers

What was good and what was bad?

-Good
- Spacious room
- Location (easy to reach by subway from the SZX airport or from Hong Kong by KCR)

-Bad
- Agraria amenities

Value for $ or Priority Club Points?
The rate was much lower than a year ago. Now it is ok

Would you return?[/QUOTE]
Yes
Unterwegs is offline