Originally Posted by
ATOBTTR
So to play devil's advocate, it does not say "will close the account" - it says "reserves the right". Doesn't "reserve the right" mean Delta may or may not take action? And as long as the deceased member gave authorization to do use the miles and the account in such a manner it avoids the issue of "unauthorized use".
Just a guess - but it wouldn't surprise me if there were cases in the past where Delta got dragged into some family arguments about who was entitled to use the miles of a family member who passed away.
With rare exceptions, I would bet FF miles do not get mentioned in most peoples Will.
Uncle Fred passes away and next thing you know Delta is stuck in the middle between kids and ex wives all looking for access to poor Fred's account and laying claim to Fred's stash of unused miles.
There's also the benefit of being able to remove a liability off the books with one press of a keystroke (without the risk of losing a loyal customer in the process!).