What to do with miles when someone dies... ? (Definitive Thread)
#856
Join Date: Aug 2004
Location: MCO
Programs: AA,DL,F9,UA,WN
Posts: 576
#857
Join Date: May 2006
Posts: 1,429
Is still the latest to not ask Delta or have there been any recent reports of successfully transferring to a spouse at the same mailing address?
Any datapoints on if we can close the DL AMEX account via the death process or should I try to close via secure message or calling in without noting the death? Previous datapoints said AMEX notified Delta of the death.
Any datapoints on if we can close the DL AMEX account via the death process or should I try to close via secure message or calling in without noting the death? Previous datapoints said AMEX notified Delta of the death.
#858
Join Date: Jul 2003
Location: Atlanta
Posts: 5,105
Is still the latest to not ask Delta or have there been any recent reports of successfully transferring to a spouse at the same mailing address?
Any datapoints on if we can close the DL AMEX account via the death process or should I try to close via secure message or calling in without noting the death? Previous datapoints said AMEX notified Delta of the death.
Any datapoints on if we can close the DL AMEX account via the death process or should I try to close via secure message or calling in without noting the death? Previous datapoints said AMEX notified Delta of the death.
#859
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,891
Can you transfer points to your own airline account via online transfer if logged into the Amex account? For example, I can transfer points to my spouse’s delta account. If not, then I think I’d transfer to account owners airline account and simply close the card via chat without providing a reason other than simply don’t want it anymore.
#860
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,906
Sorry for your loss. So many things to deal with on top of the grief.
Can you transfer points to your own airline account via online transfer if logged into the Amex account? For example, I can transfer points to my spouse’s delta account. If not, then I think I’d transfer to account owners airline account and simply close the card via chat without providing a reason other than simply don’t want it anymore.
Can you transfer points to your own airline account via online transfer if logged into the Amex account? For example, I can transfer points to my spouse’s delta account. If not, then I think I’d transfer to account owners airline account and simply close the card via chat without providing a reason other than simply don’t want it anymore.
#861
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,229
Are you talking about Delta Sky Miles or Amex points? Two different things. Delta (according to the T & C's) consider the miles to be Delta's until they are used. If someone passes away, Delta feels the miles are theirs and they won't transfer them to anyone else. If you have access to the delta.com account, you should be able to use the miles without any issues. Just don't tell Delta the person is deceased. If you are talking about Amex points, that is different. One way or the other, if you cancel the Amex card, Amex will not contact Delta to advise them of the death. My wife passed away 2 1/2 years ago. I cancelled her Amex and continued to use her Delta miles until they were depleted.
#862
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 26,957
Are you talking about Delta Sky Miles or Amex points? Two different things. Delta (according to the T & C's) consider the miles to be Delta's until they are used. If someone passes away, Delta feels the miles are theirs and they won't transfer them to anyone else. If you have access to the delta.com account, you should be able to use the miles without any issues. Just don't tell Delta the person is deceased. If you are talking about Amex points, that is different. One way or the other, if you cancel the Amex card, Amex will not contact Delta to advise them of the death. My wife passed away 2 1/2 years ago. I cancelled her Amex and continued to use her Delta miles until they were depleted.
As for AMEX. There's been rumors, but AFAIK nothing proven. I highly doubt they would notify DL. Banks have significant restrictions on what information they can share, especially with outside non-financial businesses.