FlyerTalk Forums - View Single Post - How to handle getting the wrong bed type
Thread: How to handle getting the wrong bed type
View Single Post
Old Apr 1, 2017 | 10:51 am
  #9  
MSPeconomist
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
If you booked the room for two, they should not attempt to give you a room with a single rollaway bed.

What did your reservation confirmation say? Was this booked through hyatt.com or some third party website that might not have permitted you to pick the room/bedding type.

I'm assuming you don't have status with Hyatt.
MSPeconomist is offline  
Reply