Originally Posted by
round_the_world
Rate was >$300 so not a cheap room or anything. And a parlor room is the living room part of a suite. They'd sold the attached bedrooms to the suites to other guests as they were at full capacity for the night and put a cot in the living room portion and spun it as being an upgrade to a signature suite. No doubt it was a really nice living room, but that doesn't really help when you and your SO clearly don't fit on a rollaway. Anyway, wanted a real bed for the night so switched to another hotel at 3 am after not being able to confirm that I'd get my money back. Still feel I should get compensation for the hassle of switching hotels and the cost incurred to do so, just don't know what I can conceivably ask for.
IMO this is equivalent to being walked. They should pay for your room at the other hotel and give you some points as comp as well.
Please name the property so we know to avoid it.
Originally Posted by
HoustonConsultant
Is the cot the only bed in the room? Literally a twin-sized roll-away bed? If so, I'm sleeping for free that night and probably getting some points put in my account the next day.
+1