Rate was >$300 so not a cheap room or anything. And a parlor room is the living room part of a suite. They'd sold the attached bedrooms to the suites to other guests as they were at full capacity for the night and put a cot in the living room portion and spun it as being an upgrade to a signature suite. No doubt it was a really nice living room, but that doesn't really help when you and your SO clearly don't fit on a rollaway. Anyway, wanted a real bed for the night so switched to another hotel at 3 am after not being able to confirm that I'd get my money back. Still feel I should get compensation for the hassle of switching hotels and the cost incurred to do so, just don't know what I can conceivably ask for.