FlyerTalk Forums - View Single Post - How to handle getting the wrong bed type
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Old Apr 1, 2017 | 4:15 am
  #4  
LondonElite
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,439
I think only you can decide what is fair. How much did you pay? If the clerk is too junior, ask him to get a manager. At a Hyatt there is always a manager on call.
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