FlyerTalk Forums - View Single Post - American Express personal Platinum (USA) metal card

Mar 30, 2017 | 8:43 am

#25

mia

Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures

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Quote:

Originally Posted by geoffk

...card management > request replacement card.
it asks why you want a replacement and "metal card" is an option

Quote:

Originally Posted by davidgrahammd

I just ordered online and "metal card" was an option for me.

Quote:

Originally Posted by WantsAmex

You don't have the option to explicitly say you want the card to be metal. By requesting a replacement card, they send metal by default (per CR rep I spoke to)

We have two reports that metal card is an explicit online option. Regardless of what a CSR states, I expect that if you don't see it offered, you will receive plastic.

Last edited by mia; Mar 30, 2017 at 8:52 am

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