Originally Posted by
br2k
If I booked an "extra legroom seat" and then bid for an upgrade and win - would they refund the extra legroom fee? (I had success with that on Finnair and Sas in the past, but they had explicit rules so stating).
Actually, I contacted Swiss and here is what they replied:
Thank you for your email with regards to your query.
Have reviewed your query and would like to inform you that the extra legroom seat you have purchased, will be refunded back to you should your bid upgrade be confirmed on the flight from Zurich to Shanghai.
We Hope this email clarifies and we remain available should you need further clarifications.
Sounds like their policy is consistent with other airlines I've used.