Old Mar 29, 17, 5:08 am
Ambassador, British Airways Executive Club
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 13,410
Originally Posted by toothpick View Post
I noticed that the Avios points I would have received for a full fare Business Class fare from YYZ to DUB have not been credited. Going to the "claim missing points" page I am instructed to FAX - yes, FAX a page worth of details about myself, AND fax my original boarding passes! Are they kidding me? Who has paper boarding passes anymore?
For a $4,000 Business Class return trip from YYZ to DUB on EI - part of the IAG and BAEC Avios network, I get nothing except the labour of figuring out how to send a fax?
Anyone have a better idea how to get the points owed?
Not sure where the rip off is. I've just made a claim for missing TPs and Avios for a QR flight - I only had to complete a form online and click send. It took less than a minute from start to finish, no BPs needed and no fax - just date, fight and eTicket number ... now I have the long wait for QR to respond.
Tobias-UK is offline