Old Mar 28, 17, 9:52 pm
Join Date: Jun 2005
Location: Toronto and Ireland
Programs: BAEC SILVER, AEROPLAN back of the bus
Posts: 481
Avios claim for missing points - total rip off!

I noticed that the Avios points I would have received for a full fare Business Class fare from YYZ to DUB have not been credited. Going to the "claim missing points" page I am instructed to FAX - yes, FAX a page worth of details about myself, AND fax my original boarding passes! Are they kidding me? Who has paper boarding passes anymore?
For a $4,000 Business Class return trip from YYZ to DUB on EI - part of the IAG and BAEC Avios network, I get nothing except the labour of figuring out how to send a fax?
Anyone have a better idea how to get the points owed?

Last edited by NWIFlyer; Mar 28, 17 at 10:38 pm Reason: Remove disguised expletive
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