FlyerTalk Forums - View Single Post - Accorhotels.com website problems [Master Thread]
Old Mar 23, 2017 | 3:13 am
  #519  
DuMaInSin
15 Years on Site
 
Join Date: Feb 2009
Location: Netherlands
Programs: IHG Diamond/Amb, GHA Titanium, BW Diamond Select
Posts: 706
Originally Posted by FGunawan
When I'm logged on and I can see my booking in a few days at Sofitel Macau. But I can't see the booking I made yesterday for early May at Novotel Istanbul...
I had a similar experience 10 days ago. I booked a hotel in France using prepaid rate and got a confirmation email. A few hours later I even received a seperate email directly from the hotel.

However the stay did not show in my upcoming stays on the website, nor in the app. I was able to retrieve it using the confirmation number and some other details, and add it to my upcoming stays in the app. This did not change anything on the website though.

Then suddenly, a few days later, it was there on the website as well. I don't know whether adding it to the app had anything to do with it, I think that just adds it locally.

So keep an eye on your bookings the coming days - it may pop up unexpectedly :-)
DuMaInSin is offline