Originally Posted by Goldorak

Experience tonight to make a booking for a business trip on iPad Accor app : I booked a fully flexible rate. Everything goes well until the final step where I enter the "security code" of my business CC in file in my profile : after clicking OK, I got an error message saying that my CC was declined/booking cancelled and the app returned to the home page
I was sure to not have made any mistake with the 3 digits code and furthermore it was not a pre-paid booking so there was no reason for the booking to not go through.
Anyway, I started over and re-made exactly the same booking, but fortunately I stopped just before entering again my security code because I saw that the system was about book a pre-paid stay and charge my CC
So I decided to give up and some minutes later looked at my e-mail, and to my surprise had one from Accor with my booking confirmation. So the 1st one went through finally...
if you want to have fun, just play with Accor IT