Originally Posted by MiamiPrep
I am in Australia on an AA-issued RTW, and would like to make route changes for later this month. Anyone have similar experience or suggestions? Thanks.
I was in SYD in February and the AA travel centre in N. Sydney happily re-issued a hand-written DONE4. Dropped it off around 1pm and picked it up just after 5pm. If you are able to, try to go there in person and they will sort it out. I would guess that the QF ticket office in SYD would also deal with this if you bring the ticket to them.
Trying to sort it out by phone can sometimes be a hassle if not dealing directly with the AA RTW desk in the US.