Originally Posted by
dinotoon
Is anyone else having issues with the 5 night free award?
I have 350,000 points and I'm trying to book 10 nights at a 40,000/night property.
With the 5th night free, it should be 32,000 points per night (320,000 total) - but it won't take off the 5th and 10th night points and moves
me to the money and points page so I can pick the combo of points and money I want to use.
Any idea how to just use points and get them to deduct the free nights? This was never an issue before.
I just checked and it is working fine. The only thing I know of is if you are not logged in or the hotel is not allowing award stays for one night or more. Try checking another hotel and see if you get the same result.
I always check dates and prices before logging in so you can see the discount has been applied.