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Old Mar 17, 2017, 12:53 pm
  #6  
jdavis2ca
 
Join Date: Jun 2013
Location: YYZ
Programs: NEXUS, Amex Plat. JPMorgan Palladium
Posts: 61
Thanks for the replies...i'm having a little issue with their customer service right now.
I booked the reservation just using my First and Last name, not using my middle name which is on my passport (rookie mistake for Asian Carriers). Called customer service, they told me to email a copy of my passport to update.

Emailed a copy of my passport, they replied this has to be done over the phone...I have over a 1 month to get this resolved. Wish me luck.

J
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