Originally Posted by
LEONIDES
God, flying on this airline is frustrating as h*ll.
Read through some of the threads in the AA and DL forums. Same themes as here in the UA forum - selling upgrades to non-elites, lack of PDBs, declining value of elite status, website bugs, etc.
It's not UA. It's travel in general . . . airlines, hotels, and frankly travelers with sense of entitlement.