I have a reservation for 2 rooms plus 1 guest of honor in October at HR Scottsdale Gainey Ranch. I yesterday received an e-mail, to "complete my booking", and a link to "we have other hotels in Phoenix", plus more.
No mention of being Globalist, and thanking for the reservation or something similar... Totally confused what this e-mail is about...
1) is my reservation not complete?
2) is the hotel oversold and they are trying to make other hotels appealing to me?
I wrote to the hotel and wonder what they'll come back with...
very weird....