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Old Mar 10, 2017 | 9:49 am
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59Impala
formerly a193991
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10 Years on Site
 
Join Date: Dec 2014
Location: ZRH - Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX FTL, former LX SEN; AA LTG
Posts: 5,121
Confusing e-mails?

I have a reservation for 2 rooms plus 1 guest of honor in October at HR Scottsdale Gainey Ranch. I yesterday received an e-mail, to "complete my booking", and a link to "we have other hotels in Phoenix", plus more.

No mention of being Globalist, and thanking for the reservation or something similar... Totally confused what this e-mail is about...
1) is my reservation not complete?
2) is the hotel oversold and they are trying to make other hotels appealing to me?

I wrote to the hotel and wonder what they'll come back with...

very weird....
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