Originally Posted by
Finkface
P&M was offered right up to the day the changes were announced. I had planned to make the switch a couple of days earlier but didn't think there was any rush. Then I saw the announcement and figured I better do it but from that day onward, there was no way to book P&M. When I asked, I was told that hotel had pulled P&M until the changes came into effect. It then became bookable again after the implementation date but at 2.5 times the cash price as it was before the changes.
With the old system the hotels were allowed to pick and choose if/when they activated availability on P&C nights so unfortunately in the eyes of Hilton they have done nothing wrong.
With the announcement of the changes they have obviously looked at it and seen that they are going to make more from the changes and excercised their right to not offer P&C at that time.
From a business point of view I can't say I blame them. From a customer perspective it's pants but in terms of what they have to do as per franchise contract they have done nothing wrong.
Given the reports re lounge etc at Conrad LSJ and this it doesn't sound like it's performing any better under the Conrad banner than when it was an Intercontinental. For the location and the property I don't think the rates are where they should be, particularly when looking at other properties in close proximity. Therefore it doesn't surprise me that they pulled them when seeing they could make more.