Originally Posted by
Eujeanie
If the date was before the date of the switchover, then I still call foul...you are given a DATE for a reason, so you can make the changes you want before that time.
Jeez, between AS and HH they seem out to get us, FF.
Yup
Originally Posted by
PaulH1
Before the new slider P + M was mentioned to us all i thought something strange was going on back in November 2016
Many Conrad and Hilton hotels that had almost continuous availability of points and money throughout the whole of 2016 suddenly stopped being available the end of last year and was only available for cash or full points redemptions.
I strongly believe many hotels suspended the old points and money option towards the end of 2016 because they was aware the slider system was being implemented in March.
And yup. The Conrad London St. James was definitely one of these. I had booked P&M in October but changed it to a full points booking shortly thereafter. The day Lauren announced the changes, I went online to change it back and lo, there was not a single P&M rate to be had for any date. So I opened a chat with HH and that was when they told me there were no P&M bookings available until after the change. So yes, they were playing fast and loose with the rules. I am annoyed as I would rather have had the 32k and £116 but they refused to let me book it. And this was on Feb 2, immediately after I posted here
http://www.flyertalk.com/forum/27857579-post162.html.