I'll say it again, with the exception of perhaps the mainland airlines, CX's website is the absolute WORST. Who designs this crap for them?? Must be in-house...

Example: I want to BOOK a ticket (revenue)...there is no direct link from the MPC page. (If it is there, I can't find it..which is just as bad).

Forget all the hassles with constant down-time, etc.

It's pretty sad when I point to the US airlines as leaders in something....but they have the e-commerce thing down....