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Old Mar 7, 2017 | 6:47 pm
  #115  
Guy Betsy
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Are CX IT people trying to make bookings on the CX website as difficult to understand and book as possible?

I just spent over an hour trying to book PEK-TPE and PEK-BKK on the flights that I want. If you choose the flights they offer, the fare increases. I have to select segment by segment. Booking a combination of CX/KA flights even if its operated by either will spit out a higher fare. You have to choose either CX or KA flights (codeshare or not) entirely. The website does not like if you combine KA/CX flights together.

The interface is just so user unfriendly...
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