Originally Posted by
rankourabu
They owe you a difference in price paid between first and business, which in your case is, 0 miles.
If this was a paid ticket, you d get refunded the difference paid between the cabins.
Anything else is goodwill and discretionary compensation.
You're saying that it costs the same miles to fly in F or J?
Also, they won't straight away offer you the difference in fare. It depends how much you complain and which agent you get.
If I were in this situation and F meant that much more to me I'd of changed my flight. I wouldn't bother for DEL-AUH, it's a very short flight and makes hardly any difference. The AUH-SFO appears to be have flown in F which is where it would have made the difference.