You Are Right in Principle
Originally Posted by
GentleGiant
However they are now selling basic rooms as premium points getting around the cap.
So the promise has been broken
I had a chat with a Diamond Desk rep this morning and you are correct. There is now no distinction between Standard and Premium rewards (and no distinction between rewards for Diamond members and for others). This of course, leaves Hilton linguistic wiggle room. The point cost of a 'standard room reward' didn't increase because there are no more 'standard room rewards'. Edit: The rep I spoke to earlier may have been mistaken. While Hilton has got rid of any distinction in rewards for Diamond members, the apparent disappearance of standard rewards can perhaps be put down to an IT issue. It wouldn't surprise me. Hilton's IT is a disgrace - but that's for another post. In any case, I put the stealth devaluation of Money and Points (by jacking up the cash portion of Points and Money) in the same basket as their weasel words around their tie up with Enterprise Car Rental. Hilton reps will tell you they have arranged 'Preferred Pricing' for rental cars members. I guess the pricing is preferred by Enterprise and Hilton. Every time I have let an agent put me through to Enterprise to test it out, the rate I'm quoted is vastly higher than I can get from Enterprise directly - let alone the price I can get at online travel agents, like Expedia.
Last edited by retiredfromhilton; Mar 1, 2017 at 8:18 am
Reason: Possible Error Correction