I was given the key to an already occupied room. I walked in the room and noticed clothes draped on the bed and could hear the shower running, presumably with the occupier of the room in it. I turned around and left and I'm quite certain that the guy in the shower had no idea whatsoever that I had ever been there. It creeped me out a little.

Back at the front desk... they are full of apologies and I'm looking at the perplexed face of the lady trying to find me another room. Hotel is full.

Then she informs me that they have a room they never put any guests in - I can have it if I want, but she suggests I check it out first.

Top floor, effectively a brand new room - the bed was new, the couch was new, the bathroom was new but... the room was underneath (or sufficiently close to) the elevator motors. Although it wasn't noisy, there was noticeable vibration from the motors. I took it and slept ok; it was only for one night.

I wonder how much that design failure cost the hotel?